https://www.dianazhan.com/work daily 1.0 2025-02-23 https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1582688872137-FGG0CAGM57DVDEL29FHV/Mitchell.png Work - Mitchell SmartAdvisor Redesign initiative of a legacy system to create a more productive and efficient experience. Research • Design View Project https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1589248525860-55Q5M3C1T4MSW8CK8NZ5/Iris.png Work - Iris Rover Helping mission control operators monitor rover health and critical errors on the Moon. Research • Design View Project https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1599068771519-8R2H9N6EWCCT1ZJT41MF/Nationwide.png Work - Nationwide Empowering families to improve their aging experience. Research • Design View Project https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1580180585377-QB96Q83DELPGNU31CZSK/SFUSD.png Work - San Francisco Unified School District Design of a responsive website and CMS to help transform the modern student’s dining experience. Research • Design View Project https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1582688922063-EAYSTKZ69FFIP3OQ2Q6H/HIIT.png Work - High-Intensity Interval Training (HIIT) Coding of a responsive website that provides prospective athletes with an introduction to HIIT. Design • Code View Project https://www.dianazhan.com/about daily 0.75 2020-09-01 https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1582084716926-CW9AP0NXBR4MP4OSY9U6/Diana.png About https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1582085981977-QDM6MC2PHLXUTRM4BFVU/Education.png About https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1582086390360-67CUT7PVDDX2AFWBVZ1T/Background.png About https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1581893867375-OOA3SVXNFXPPENCU213F/Double-Diamond.jpg About https://www.dianazhan.com/mitchell-smartadvisor daily 0.75 2020-10-19 https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1578357128557-62K20BRCP9GBL53L5JS6/Old%2B%252B%2BNew.jpg Mitchell SmartAdvisor The old design (left) compared to the redesign (right). https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1578357166696-8SEFQCSII98KHTH7794B/Problem.png Mitchell SmartAdvisor https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1577049970438-DLYH6XYCV2VZO63FO4DG/Timeline.png Mitchell SmartAdvisor High-level timeline https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1577050202653-06VSNA17RLVEN6FJ8QUZ/Discovery1.jpg Mitchell SmartAdvisor https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1577050254867-2UHF08GCIJ2YZ0SM85IW/Discovery2.jpg Mitchell SmartAdvisor https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1577052059380-QW65EGP4YDNRQZUWF8JP/Journey+Map.png Mitchell SmartAdvisor https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1577051942972-89BXMOBBY2REQI3CQX5D/Sarah+Cooper+%28SA+Configurator%29.png Mitchell SmartAdvisor https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1577052331897-14K1YI89IOV3AKPAWOW7/Design+Sprint+2.jpg Mitchell SmartAdvisor https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1577052381612-650RJHDIV35T0QHO6FZL/Design+Sprint+3.jpg Mitchell SmartAdvisor https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1578357769064-2FM2UHEIEI3IBJYM9U0D/Design+Concept.gif Mitchell SmartAdvisor Design concept workflow demo https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1578358786657-499CC5Y3K72DIZU6AJXW/Sketching-3.jpg Mitchell SmartAdvisor https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1582074161510-V5X5FW44RNH40HTG5XDL/Sketching-4.png Mitchell SmartAdvisor https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1578358875649-01ULDB29G78OGD1H0H4K/Sketching-5.jpg Mitchell SmartAdvisor https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1582074216151-UV7J2HRM2VZWIQTQEIO5/Sketching-2.png Mitchell SmartAdvisor https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1578358700896-N2OI3NSIDS4GKPBAQCC1/Sketching-1.jpg Mitchell SmartAdvisor https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1578358902361-VBBXE6NG0ZBJLMCZ8ZIC/Sketching-6.jpg Mitchell SmartAdvisor https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1578360551776-TFNW2VWPFOQ8PBF8TI35/Usability+Test+3.gif Mitchell SmartAdvisor https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1578359207175-N96C52DL90HS3IWTQYJT/Usability+Task.png Mitchell SmartAdvisor Example task for usability testing https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1578359894710-NZEZF6Y0H4WIXPPZ9SJ0/Usability+Test+1+%28new+version%29.gif Mitchell SmartAdvisor https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1578360200730-G05TRL2C4QHMARRVLWTH/Usability+Test+2.gif Mitchell SmartAdvisor https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1578361124012-7IR8I2L8RKKCOVB88JVX/Confirm+Page+%28Before%29.png Mitchell SmartAdvisor The page users struggled with during usability tests https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1578363618983-NR50BIY9U89MGGE4CAPI/Confirm+Page+Evolution.gif Mitchell SmartAdvisor Multiple designs we went through https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1578363759481-SQ77RYS4LV9JM6EDIJI0/Confirm+Page.gif Mitchell SmartAdvisor The end result of the page https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1578362458376-C4GQHHL7Z583OSJ4O1FT/Solution+-+Ondemand+Help.gif Mitchell SmartAdvisor https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1578362255430-2DYVPXO79R0FMIYGVZ50/Solution+-+Cascading+Effect.gif Mitchell SmartAdvisor https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1578361911958-0LWOTMC5QVAESKNMEQX8/Setup.gif Mitchell SmartAdvisor https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1578362095319-GF1AG67QFAG8DN2EPEOR/Edit+Settings.gif Mitchell SmartAdvisor https://www.dianazhan.com/san-francisco-unified-school-district daily 0.75 2020-09-01 https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1578527325915-KEA1GXVLD29W32FHHD1R/SFUSD+-+Problem.png San Francisco Unified School District https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1578530305528-OBLKIP85KU24M992JARQ/Survey+-+Students.png San Francisco Unified School District https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1578530738104-1O21EQ7ROZYK4AYMBBTA/Survey+-+CMS.png San Francisco Unified School District https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1578531531588-0B2S25EDJQTKVCXXG52R/Personas+-+Diego.png San Francisco Unified School District https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1578531642043-1CNBPGIMMDD8CNGTZAE0/Personas+-+Anna.png San Francisco Unified School District https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1578531340056-5MRQYCRG257J1FAM9SBM/Personas+-+Joyce.png San Francisco Unified School District https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1578532136872-YPKT619HHF6BZNI72OJJ/User+Journey.png San Francisco Unified School District https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1578532318680-7KMZNNL596SHXWE1I299/Sitemap+-+Responsive+Site.png San Francisco Unified School District https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1578532367610-Z0BDASBZREP2CDB9GSVZ/Sitemap+-+CMS.png San Francisco Unified School District https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1578531810873-LV4DGAD3GBLDYT3IT0A0/Usability+Flows.png San Francisco 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Unified School District https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1579977468932-RTTCBUDQICH9WNSM0WG5/Sketching+-+CMS+Menu+2.png San Francisco Unified School District https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1579977134961-4BD2QP346MVZ4IXXM9I0/Sketching+-+Responsive+Site+2.png San Francisco Unified School District https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1579978257587-KNZYHQO4NC3R9E39JSYC/Usabilty+Testing.png San Francisco Unified School District https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1579977904748-6CY6EBAFEXVFU55U90OK/Sketching+-+CMS+Reports+4.png San Francisco Unified School District https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1578533462894-39E5QIID953VBT0ZF5HP/Sketching.png San Francisco Unified School District https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1579977921886-VD85XOJUAB29KUY6SG5A/image-asset.png San Francisco Unified School District https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1579977869647-NLWDM0AYO4VNGA6Q8SOM/Sketching+-+CMS+Reports+2.png San Francisco Unified School District https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1579977851654-KD8IX3A99OFHQ3Z2N3S5/Sketching+-+CMS+Reports+1.png San Francisco Unified School District https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1579978592349-30V77CW14MYMWXILVVP7/Questionnaire+2.png San Francisco Unified School District https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1579978578587-T9WWPJ8VQZQ9C9WZK88V/image-asset.png San Francisco Unified School District https://www.dianazhan.com/irisrover daily 0.75 2025-02-23 https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1579986799075-K0NZW9GOB0JPA0W0CSQA/image-asset.png Iris Rover Current design of the Iris Rover https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1579987242845-87083X04UI1Y2VMQJCZK/Problem+Space.png Iris Rover https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1579988195329-ZFS5FD53WLNHTAQNRDBU/Challenge+3.png Iris Rover - 03. Provide robust features to help troubleshoot errors. https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1579988603620-MPEQJEXI70TANEZHIWRY/Challenge+2.png Iris Rover - 02. Make it easy and quick for operators to detect errors. https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1579988023118-BIBNCAZPGCE2BIA08RXW/Challenge+1.png Iris Rover - 01. Clearly show an overview of all data for a holistic monitoring experience. https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1579989566251-ZL7NKL9KL9VMAJCOWUWP/Interview.jpg Iris Rover Interview with the Mechanics Lead. https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1580777427877-2ZZN0EB89XLG9S5KJEQN/Data+Categorization.jpg Iris Rover https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1579989990081-8B0G985R9PND057AZ9UV/Data+Architecture.jpg Iris Rover https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1579990384166-TEZWQW0ZNDYYMDOGLWL2/Features+Whiteboard.jpg Iris Rover Feature breakdown exercise on the whiteboard. https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1579991110005-SSDQO1NCNA064DTP0LU9/Sketching+1.jpeg Iris Rover https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1579991145297-TFG8NING8S03JPZYPE1E/Sketching+2.jpeg Iris Rover https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1579991381524-L9AXDEZ9Y4JBL100PUVD/Sketching+3.jpg Iris Rover https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1580697674832-KJFN3LLF6ERYKVEX7F8Z/Workflows.jpg Iris Rover https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1579992029173-6849DINH7JIRXPWFJGGR/Wireframes+-+Dashboard.jpg Iris Rover https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1579992232454-6QZ1GMNIGE0MA85V8XX1/Wireframes+-+Details.jpg Iris Rover https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1579992083681-37743M32RCE2KEC3BTG8/Wireframes+-+Error+Analysis.jpg Iris Rover https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1579992470454-ZZO4B3OA0R20J1XJJIZ4/Challenge.jpeg Iris Rover https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1589247444773-4SEQ7AUSN1H9TPODVVXS/Dashboard.png Iris Rover https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1589247544682-KEYYZJ1HZ1YL0UG5IEPP/Details.png Iris Rover https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1589247999156-8PC18NGYHB0TKRB65ELN/Error+Analysis+-+Data.png Iris Rover https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1589248047443-M468H9ODGM789JPYQ84A/Error+Analysis+-+Images.png Iris Rover https://www.dianazhan.com/hiit daily 0.75 2020-09-01 https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1580096596027-98SPCZJVJAGFVUNDETGX/The+Challenge.png HIIT https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1580178788428-QH8LGVRPT22OHAXIQIM2/Website+gif.gif HIIT https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1580097813942-EG99LJ1Q227SZS3IEP5E/image-asset.png HIIT https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1580097773465-XDKBKDTXGQ3N00A95F2S/What+is+HIIT.png HIIT https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1580097924848-OA23YTS58Q8LBBN7IGXJ/Exercises+1.jpg HIIT https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1580097790831-CWAHDEHL8JJJRXZVKZJJ/Structure+of+a+HIIT+session.png HIIT https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1580097398126-X1BJ3GEYJB10KMUV56RG/Reflection.png HIIT https://www.dianazhan.com/nationwide daily 0.75 2020-09-02 https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1589599401868-YC3ONJG8U9J2GG90UMHY/image-asset.jpeg Nationwide - The number of older adults will more than double by 2050, representing over 20% of the population. Source: AARP Aging Readiness Report https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1589600466917-CJG1VVX2A5OMVZSP67KA/image-asset.jpeg Nationwide - There are at least 17.7 million non-professional individuals caring for someone aged 65 and older. With an aging population, this is slated to grow. Source: National Academies of Sciences, Engineering & Medicine https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1589928857007-47535Q96NFTQVNR85NAT/Image+-+Directed+Storytelling.JPG Nationwide Marc preparing for an interview with an aging adult. https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1589929089322-1BWQ7EDTBEWH8ZS74A7O/Image+-+Storyboard.png Nationwide Sample storyboard we created to gather feedback from aging adults. https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1589928756074-AM03Z2PDR5G76TGN1GYK/Image+-+Interviews.JPG Nationwide Team Neverland preparing for interviews at an aging adult center. https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1589929231598-BEUEMN992BHJAZUA7AS8/Image+-+Surveys.png Nationwide Partial preview of survey responses on attitudes about the aging experience. https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1589928927129-YH7SV84DQK46CKJ0OF1S/Image+-+Collage+Activity.png Nationwide Sample collage made by an adult child we spoke to. https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1589655715251-DXVEUL2GMVNMZ8FV8D8M/Adult+Children+Image.png Nationwide - Adult Children “I care, but I don’t provide care” Our primary design audience is aging adults' children. Many of them live out-of-state from their parents. While their parents may not yet meet the threshold for assisted living, they are concerned about their day to day wellbeing. https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1589655579271-IUK11BU8AFQ2NGZKA0D3/Aging+Adult+Image.png Nationwide - Aging Adults “I”m not ready for the rocking chair” We designed for retired or semi-retired aging adults. They live independently, alone or with a partner, and are cognitively capable. Their health status ranges from a clean slate to chronic managed issues. https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1589661273430-Z62ZIR6M5S65XX7V5EYX/Customer+Journey+Map.jpg Nationwide Finalized journey map of the retirement experience. https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1589929453424-0PNEZHX1ALS96IN5DMQ1/Image+-+Journey+Map.jpg Nationwide Team Neverland drafting the journey map on a whiteboard. https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1589660673526-LOAD4VV8M7X3OD0ZWH97/Empathy+Map.jpg Nationwide https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1589660955907-OW4YJ8P203BKGPF05AYW/Control+is+a+tug+of+war.jpg Nationwide https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1589660116751-JX4MPNOWMREH5N5LBRQV/Affinity+Diagram.jpg Nationwide Partial image of our affinity diagram. https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1589661138040-J5B21XYSORC6NZ6IUB7A/Identifying+Deeper+Problems.jpg Nationwide https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1598992374505-4G1IELOW16FC9OI8TUNR/Site+Map.jpg Nationwide https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1599070942731-ABLIWJ9X7A2ARG6XDZAQ/Accessibility+Guidelines.png Nationwide https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1598995099174-IUGUFZX3IV3K58ZPL9ZM/Hula+-+Share+Data.png Nationwide - Share Data Comfortably Request and share wellness data with privacy in mind Health can be hard to talk about, but we know it's more important to keep an eye on loved ones. Users are in control of who sees their wellness data, and may approve family members' requests to view. https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1598995063536-PW69NK5AG0SCM88EQRP9/Hula+-+Video.png Nationwide - Connect Through Video Seeing everyone on their own time Video messages show a snapshot of loved ones face-to-face. Especially for adult children, video can provide key information they might miss about an aging parent over the phone. Where are they in the video? How do they look? What are their emotions? Most video messaging platforms are live and demand coordinating schedules. That won't work for busy families. Instead, our platform allows individuals to view and record videos on their own time. https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1598996039587-H34MWUO0JPFCRENPY0WZ/Hula+-+Wellness+Analysis.png Nationwide - Automate Wellness Analysis Looking out for loved ones Most medical monitoring solutions are obtrusive, invasive, and require sensors or wearables. For those interested in preventive care, Hula builds wellness analysis right into the experience. ‍ Thanks to clinically-backed technology, Hula leverages the capabilities of smart devices to analyze Hula videos for health markers. Analysis is currently available for lung health, cognitive health, emotional state, tremor, and physical pain. Tracked over time, these may help detect and prevent larger issues like high blood pressure, dementia, or congestive heart failure. https://images.squarespace-cdn.com/content/v1/5dfac951f0c8b159e586f5d8/1598994958416-2TM14BWCCP782P03DGGG/Hula+-+Challenges.png Nationwide - Family-Friendly Challenges Engage the whole family in new ways Our platform revolves around "Hulas” - prompts that all family members respond to in their own short video. Participants record their response, and their family can watch these videos on their own time.